Bariki Body Care's FAQ's
This is Bariki Body Care's frequently asked questions page. Here you will find the most asked questions regarding all natural skin care product line.
Frequently asked questions
Where is my order?
When you place an order with Bariki Body Care, you'll get a confirmation email (please note this can take up to 1-2 working days so don't panic!)
How do I make changes to my order?
Changes to your order can be made by you at any point whilst placing your order. Once you have confirmed your order and made payment, unfortunately no changes to your order can be made. If you've selected incorrect products, please review our returns procedures.
Can I change my payment details once my order has been submitted?
No, you are not able to change your payment details once your order has been submitted. If you need to cancel your order for any reason.
How can I change my delivery address
Once an order has been placed, providing it has not been picked ready for dispatch you can contact us to see if we can change the address for you.
Why is my promotional code not working?
Can I use two promotional codes together?
Unfortunately you are not able to use two promotional codes together. Sorry about that - you'll need to decide which promotion code you'd like to use if you have more than 1 to choose from. Full details of our current promotions can be found in our terms and conditions.
Where do I add a promotional code?
How do I know my promotion code has been applied to my order?
Once you have entered your promo code on the cart page you will see a confirmation just underneath the promotion box including the details & discounts that have been applied. For more information about our current promotions and offers please visit our terms and conditions page.
How long will it take my products to be delivered?
Due to Covid-19, some deliveries may take longer than the usual times shown below. The health, safety and wellbeing is our utmost priority.
Can I ship to Mulitple Addsses?
Unfortunately, at the moment, we do not have the option to ship one order to multiple addresses. If you would like your order to reach multiple addresses, the best thing to do is to place separate online orders, amending the shipping address details for each order.
How can I amend my delivery address when checking out via PayPal?
If you decide to checkout on our website using PayPal, please be aware that the address that is used for your delivery will be automatically pulled through from your default address on your PayPal account. When you checkout and select the option to pay via PayPal, you'll be asked to log into your PayPal account. You will need to change the delivery address if you'd like your delivery to go to an alternative address.
Where can I find my order history?
On desktop, click the My Account icon on the top right hand side of your screen. Once signed in, click on the My Account dropdown and navigate to Order History. Here you will then be given a summary of your latest orders, including the status. If your order was declined this will not be listed.
PLEASE NOTE: If you do not have an account and checked out as a guest, you will need to wait for your shipping email to track your order. When you place an order you will get a confirmation email first, and then you will get a shipping email when the item has been shipped and on it's way to you. There is a "tracking reference" link on the shipping email which you can use to track your order on the carrier's tracking site.
Are my personal details safe?